Lost or damaged items will either be repaired or replaced if repairing the item is not possible.

Yes, you can add the name and address of your mortgage lender on the summary of details page which appears after you have entered your payment details.

Our home insurance policy is designed for items of personal use only. However, if your home-office is used for anything other than paperwork and telephone calls, such as receiving clients/customers, employing staff or keeping business related cash or stock at the property, please contact us on 800 772 (RSA) and speak to one of our dedicated insurance advisors to discuss your requirements.

As a rule, no. However, we may ask at the time of claim for any proof of purchase like receipts or any operating manuals. For items that are specified in the policy under cover outside of the home, these need to be supported by proof of purchase or a recent valuation certificate.

If you wish to insure any valuable items within your home under the Contents section then items valued over AED 40,000 have to be specified under the Personal Possessions section. For items that require cover outside of your your home and are valued over AED 10,000 have to be specified in your policy also.